1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Similar technologies include web beacons, pixels, and local storage — this policy refers to all of these collectively as "cookies".
2. How We Use Cookies
We use cookies to:
- Ensure our website functions correctly
- Remember your preferences and settings
- Analyse how visitors use our site so we can improve it
- Deliver relevant advertising (where applicable)
- Measure the effectiveness of our marketing campaigns
3. Types of Cookies We Use
| Category | Purpose | Examples |
|---|---|---|
| Strictly Necessary | Essential for the website to function. Cannot be disabled. | Session cookies, login state, shopping cart |
| Analytics & Performance | Help us understand how visitors interact with our site so we can improve the experience. | Google Analytics |
| Functional | Remember your preferences (e.g. language, region) to provide a more personalised experience. | Language settings, user preferences |
| Marketing & Targeting | Used to deliver relevant ads and track the effectiveness of marketing campaigns. | Facebook Pixel, Google Ads |
4. Third-Party Cookies
We may allow third parties to set cookies on our website. These third parties have their own privacy and cookie policies which govern how they use that data. Key third parties whose cookies may be present on our site include:
- Google Analytics — website analytics (Google Privacy Policy)
- Facebook / Meta Pixel — conversion tracking and advertising (Meta Privacy Policy)
- Payment providers — for secure payment processing
5. Managing Your Cookie Preferences
You can control and manage cookies in several ways:
Browser Settings
Most browsers allow you to view, block, or delete cookies through their settings. Note that blocking certain cookies may affect website functionality. Guidance for common browsers:
Opt-Out of Analytics
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Opt-Out of Targeted Advertising
You can manage ad preferences via the Your Online Choices platform (Australia).
6. Cookie Duration
Cookies may be either session cookies (deleted when you close your browser) or persistent cookies (which remain on your device for a set period or until you delete them). The specific duration varies by cookie type and provider.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Updates will be posted on this page with a revised date.
8. Contact Us
If you have any questions about our use of cookies, please contact us: